Indian Railways to Deploy Hospital Management Information System in 129 Railway Hospitals and 586 Health Centers


In the computer age, digitized healthcare is the need of the hour to provide transparent service. With this in mind, RailTel and C-DAC have requested to implement the Pan-Indian Hospital Management Information System (HMIS) in 129 railway hospitals and 586 health centers. It’s about bringing the entire rail healthcare system together on a single architecture to deliver faster, more transparent and hassle-free healthcare.

RailTel is a Miniratna PSU of the Ministry of Railways, and C-DAC is a unit (e shushrut) under the Ministry of Electronics and Information Technology.

Out of a total of 11 76 300 Railways employees, the registered beneficiary employees are 11 24 058. The total number of HMIS employee cards generated is 10 33 143. The cards generated are the people who had their cards produced. UMID. Out of a total of 16,52,082 railroad retirees, the beneficiaries of registered retirees are 4,83,592. The total number of HMIS pensioner beneficiary cards generated is 3 75,440. Employees have an average of 3 to 4 dependents and retirees have 2 to 3 dependents.

HMIS has already been deployed to more than 156 health facilities across Indian Railways. A new accelerated deployment of balanced health facilities will be completed in 2021.

digital health

The HMIS solution is designed to cover the full spectrum of clinical care as well as hospital administration with approximately 20 modules relevant for railway hospitals. The modules cover both the basic and ancillary requirements of hospital management, such as the areas of OPD, IPD, laboratories, occupational therapy, blood banking, pharmacy, referrals , medical examinations and reimbursement of medical claims, among others.

To empower medical beneficiaries, a mobile application has also been developed, which allows patients to access their electronic medical record (EMR) from anywhere. Features such as teleconsultation, access to laboratory reports, medication paid to patients, among others, have also been provided through this application. The self-registration feature is also available on this app.

This system can be fully integrated into the National Digital Health Mission program of the Ministry of Health and Family Welfare. The HMIS has been synchronized with various other digital initiatives of the Indian Railway such as Unique Medical Identification (UMID), IPASS and ARPAN, etc., and is able to continue these integrations as needed.

The digitization of healthcare data accessible through a Unique Medical Identifier (UMID) of beneficiaries of rail healthcare will make healthcare services hassle-free and transparent. The patient can make OPD appointments by scanning the QR code through the HMIS app. This will bring improved patient care and patient services to approximately 10 million railroad health beneficiaries.

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