URMC appoints new senior IT leaders


Lisa Nelson, PharmD BCPS, and James Forrester, MS

Two long-term information technology (IT) executives have been appointed to the IT leadership positions at the University of Rochester Medical Center. James forrester, MS, has been appointed associate vice president of computer technology and chief technology officer, and Lisa Nelson, PharmD BCPS, has been appointed associate vice president of computer applications and director of applications. Working together, their combined 54 years of experience within the organization will ensure that the enterprise-wide IT strategy integrates with organizational strategies for research, education and patient care.

Nelson and Forrester made acting appointments in March 2020 to lead IT organizations when the previous Chief Information Officer (CIO) left URMC.

“In the early months of the COVID pandemic, URMC needed strong IT leadership to get through incredibly tumultuous times,” said Adam anolik, financial director of URMC. “At that time, we were fortunate to have two capable leaders to support the organization’s COVID response as we postponed the search for a new CIO. Jim and Lisa have been instrumental in leveraging technology solutions to support a pivotal workforce, expanding the use of telehealth and staying up to date with rapidly changing testing and testing requirements. patient care. ”

Under their demonstrated leadership, URMC will continue to keep pace with the healthcare industry, an ever-changing technological landscape, evolving areas of academic medical education and research, and growth. future of the UR Medicine health system.

Mark B. Taubman, MD, CEO of URMC and Dean of the Faculty of Medicine and Dentistry, credits the relationships Forrester and Nelson cultivate within the organization as a key factor in their appointments.

“To build a future vision for harnessing the information and technology that will move our organization forward, it is crucial to have an intimate understanding of the needs, challenges and aspirations that are, key ways, unique to each of the URMC missions, ”Taubman said. “The deans and leaders of the research, education and patient care missions at URMC recognize the two appointees as trusted advisors and partners who ensure that the needs of each mission are met with value-driven solutions.

Nelson and Forrester will lead the Information Systems Division (ISD) department, with more than 500 employees supporting URMC’s IT infrastructure, applications and services in schools and research centers across the center. medical, six hospitals, long-term care facilities, home care, and more. of 225 outpatient care establishments.

“Applications and technology are intrinsic to the way URCU faculty, providers and staff deliver care, study and teach,” said Anolik. “With this IT leadership team, URMC is poised to compete in a digital-ready culture with a strategic vision that will continue to make it a preferred destination for students, educators, scientists and the patient community of the Rochester and Finger Lakes area. . ”

“Our goal is to harness technological opportunities to support growth and transformation across URMC and its subsidiaries,” said Forrester. “This requires us to leverage strategic information and technology assets with a vigilant focus on URMC’s research, education and patient care strategies. Strong teamwork, collaboration across the organization and partnership will be the cornerstones of our success as we capitalize on these opportunities. ”

“The applications, tools and systems we use every day are an essential part of our overall technology strategy,” said Nelson. “We have made significant investments in our application services and must continually look to the future to guide our strategy for new opportunities to optimize and improve the URMC experience. It is also our responsibility to ensure that our existing applications are continually evaluated and updated so that our faculty, staff, clinicians and learners are able to perform their jobs with confidence and meet the highest standards. most recent.

Forrester joined URMC in July 1993 and has held numerous informatics leadership positions in neurology, imaging, cardiology, and ISD during his 28 years. He was appointed Chief Technology Officer (CTO) in 2018, responsible for the technology roadmap, architecture and service delivery of URMC, as well as the Project Portfolio Office. He received a Master of Science in Information Technology from Rochester Institute of Technology.

Nelson, who received a doctorate in pharmacy from the Albany College of Pharmacy and Health Sciences, spent 11 years at Beth Israel Deaconess Medical Center before joining the Pharmacy Department at URMC in 2005. She moved to Pharmacy IT in 2009, then at Pharmacy Informatics in 2014. In 2018, Nelson was appointed to a senior management position in CIO where she was responsible for the planning, development and implementation of clinical applications across the board. of the health system. Her teams focus primarily on the clinical use of the electronic health record system and she oversees ISD’s corporate training and supply chain management groups.


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